What happens if I cancel, don't show up, arrive late, or leave early at an event?
Our Refund / Credit policy is:
72 hr notice or more = REFUND *Must email request
see additional terms and conditions below
** 72 hours notice is from start time of the event ticket. After that time, a credit will be issued
1-3 day prior notice = CREDIT on file *Must email request
No show / last min cancellations the day of event = no credit/ no refund ticket sale is final
NO SHOW, CANCELLING day of event or LAST MIN; arriving very LATE,
or LEAVING the event early = NON-REFUNDABLE
Ticket Sale is final and no future credit will be applied.
In the event that you need to cancel and give proper 1-3 day prior notice by email, we will allow you a credit toward a future event, or a *refund ( if you gave 72 hr notice or more)
Send an Email to: gail@7inheavensingles.com ASAP to cancel your reservation.
Credit - Terms and Conditions
*You must give proper notice by email before the event to receive this CREDIT.
*An email confirmation of this credit will be emailed to you once you give proper notice.
*This credit is good for 12 months expiration date towards any event.
*Credit can be used towards any event by sending an email reserve your event.
*Credit cannot be used or applied toward events tickets already purchased; only on future events
*You can carry your balance to the next event if you only use a portion of the credit on file.
*Credit can only be used once - we do not give "CREDIT for CREDIT" if you cancel a 2nd time; meaning if you make a reservation with your credit and cancel that reservation - no future credit is applied.
Refund Requests - Terms and Conditions
Refunds are gladly processed If you give a mim of 72 hours notice or more of cancellation by email
Ticket price refund will be processed upon request minus *$3.90 cancellation fee
*to put your ticket back up for sale again
*the original $1.95 service charge is non-refundable
*Important! Must EMAIL request to receive refund
*EXCEPTION; if WE cancel an event, for weather conditions or other circumstances; full refund available including the service charge if event is not rescheduled to a new date. *If we reschedule to a new date, you can request a refund or take the new date of event
Note, speed-dating events rely on equal numbers of men and women to pair for each round of dates. And many of our activities require prior reservations numbers and pre-payment. Out of consideration for the other participants, please make every effort to attend and be on time. Please appreciate that last minute cancellations and "no shows" or leaving an event early does impact others' participation.
LAST MINUTE cancellations, very LATE arrivals, or LEAVING in the middle of an event and "NO SHOWS" impact others participation.
Therefore, just like any event ticket purchase, there are NO refunds or NO future credits of any kind for a *NO SHOW or arriving very LATE, or LEAVING the event early.
Once your registration is confirmed and paid (your credit or debit card is charged or your check received), the day of the event your sale is final.
If you aren't able to attend a SPEED DATING EVENT at the last minute for which you have registered and paid, out of consideration for others, please exercise the courtesy of letting us know ASAP. Ideally, the best solution is for you to pass along your admission to someone, within the event's stated age group so as not to throw off our balance of matches. If you are unable to send a replacement, we’ll attempt to replace you from a waiting list (if there is one).
NOTE please contact me first before sending any replacements
*No Show explanation If you DO NOT SHOW UP at an event, or show up very LATE after the event has begun, and you have not called or emailed us in advance with 24 hr notice, to let us know you will not be attending, your ticket is NON-REFUNDABLE for your absent and absolutely no credit given towards a future event. This "NO SHOW" also applies if you are rescheduling a CREDIT from a previous cancellation - no future credit will be issued. Same rule is applied for LEAVING AN EVENT EARLY, or showing up very LATE after the event has begun. You have agreed to the terms when you make a payment, and or complete our registration. Tickets the day of the event are NON-REFUNDABLE and no future credit will be applied, for your ticket.
